About TrueNorth

Key Energy Services

Key Energy Services is one of the largest onshore energy production service companies in the United States. The company provides well maintenance, workover and recompletion services as well as contract drilling, fluid and logistics services and pressure pumping from 137 operating locations in 13 states.  The Health, Safety, Security and Environmental department is responsible for overseeing the company’s compliance with federal and state regulations, and the company’s safety training and incident management efforts. Over 100 full–time safety and environmental personnel are responsible for tracking training, inspections and investigation data for roughly 9000 operational employees.

The Challenge

clients-key2Historically, Key Energy grew through acquisition, so the company’s operations functioned as 13 separate legal entities with 13 different DOT numbers. Files and documents for roughly 250 drivers per operating entity were managed and audited on a local level. When the company made the decision to consolidate its operations into a single entity with 2000 DOT drivers and 2800 units, it was faced with the challenge of finding a centralized way to track and confirm compliance. The decision was made to find a solution that would allow Key Energy to manage compliance information electronically for efficient third–party auditing and regulatory reviews.



The Solution

Key Energy evaluated several providers but selected TrueNorth because of its system functionality and in–depth auditing.  Key Energy uses TrueNorth to track driver qualifications along with employee training. The Company also uses TrueNorth’s medical tracking services for pulmonary fitness assessments and auditory monitoring.  Key Energy was able to maintain its existing processes, forms and documents, but it now scans those items for paperless storage at the corporate office.

The Results

The transition to TrueNorth was done in stages, beginning with a pilot to identify and address any issues before the final conversion of all divisions was done.  Using TrueNorth for tracking and analyzing their compliance programs has resulted in better quality of information, better condition of the documents themselves and a greater overall compliance with regulations.  As a result, safety professionals are free to be out in the field helping to reduce injuries rather than focusing on paperwork.