About TrueNorth

Site Security and System Redundancy

Through our partnership with Rackspace, we are able to offer our clients an application housed in a world-class, secured data center with a 99.999% uptime guarantee. This state-of-the-art network uses 3 levels of security, N+1 redundant HVAC systems, and a fully switched Cisco network engineered with full redundancy to ensure there is no single point of failure. To provide multiple redundancies in the flow of information to and from the data centers, Rackspace partners with a minimum of nine network providers.

The servers housing our clients’ data utilize data redundancy, daily tape backups with offsite storage and rotation, and professionally managed disaster recovery processes. A dedicated Cisco firewall prevents any unauthorized access to the server while Alert Logic network detection devices monitor the network perimeter.