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Allied Waste Industries is the second
largest non-hazardous solid waste management
company in the United States, serving
approximately 10 million residential,
commercial and industrial customers
in 118 major markets within 39 states.
Through his team of District Safety
Managers, Dan Garcia manages safety
in the region that includes Washington,
Oregon, Idaho and Montana. Their primary
focus is on the approximately 1,200
drivers who transport waste, and the
stringent DOT and additional state and
local requirements for safety, training
and motor vehicle records for this group
of key employees. |
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Numbers
and geography pose Garcia’s biggest
challenges. His group is responsible
for maintaining driver qualification
files, reviewing motor vehicle records,
and ensuring training, physical exams
and appropriate licensing for 1,200
drivers at 45 sites, spread over a geographic
area covering nearly 400,000 square
miles. “There are almost 20
documents per driver,” says
Garcia, “and they all are
in continuous need of updating. Doing
this the traditional way, we would visit
each site, look for the records, make
a list of what’s missing, and
search for those additional documents.
With the area and number of drivers
and documents, by the time we finished
we needed to start again.” |
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Allied Waste hired TrueNorth to manage
its DOT compliance requirements. Using
its Navigator system, TrueNorth receives
faxed information on any driver compliance-related
event from any Allied Waste site, verifies
it, and then enters the data into its
database. Many of the compliance requirements
use standardized forms, and TrueNorth’s
system automatically converts these
documents into an electronic format.
All pertinent compliance information
is updated continuously, and is available
on demand over the Internet to company
managers. |
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With complete and up-to-date
data available online, Garcia and
his team of District Managers can
check the compliance level at any
selected site at any time. Thanks
to the flexibility and power of their
TrueNorth Navigator database, they
can view reports by location, district,
type of driver, or other category.
They can anticipate what certifications
will be expiring within a given timeframe
and plan accordingly. They can even
provide a temporary password to DOT
auditors so they can review the same
data, at a level of detail that goes
all the way to the individual driver.
And the approach has taken the pain
out of what had been Garcia’s
number-one challenge: the required
annual review of each driver’s
motor vehicle record.
“I
was a District Safety Manager at the
time that our former Regional Manager
selected TrueNorth,” according
to Garcia, “and I was not
convinced that this service was necessary.
Today, I am convinced that we couldn’t
have accomplished our mission without
TrueNorth’s Navigator. It saves
tremendous amounts of time and headaches.
It’s very simple to manage.
And I don’t have to ask —
I can see for myself.”
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TrueNorth’s
Navigator online service enables organizations
to capture, record and report safety, health,
training and environmental data for more
effective management of compliance efforts.
For more information, call 713.466.0829.
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